Website: lawn-mower.ie
Business Name: International Systems and Equipment Limited
Company Number: 44199
VAT Number: IE9Y26609J
Lawn-Mower.ie is operated by International Systems and Equipment Limited, an independent Irish garden machinery and accessories retailer based in Kilkenny, Ireland.
1. Business Address
International Systems and Equipment Limited
Unit 6
Hebron Industrial Estate
Kilkenny
R95 W8WH
Ireland
Phone: 056 77 21125
Email: hello@lawn-mower.ie
2. Shipping Area
We ship to addresses in Ireland only.
We do not ship outside Ireland.
Orders placed with a delivery address outside Ireland are cancelled and refunded.
3. Dispatch Time
Orders are dispatched within 1 to 3 working days after payment is received.
Working days are Monday to Friday, excluding Irish public holidays.
Orders placed after business hours are processed on the next working day.
4. Delivery Time
Delivery within Ireland takes 1 to 5 working days after dispatch.
The total estimated delivery timeframe is:
1 to 3 working days for dispatch
plus
1 to 5 working days for delivery after dispatch
This means customers normally receive orders within 2 to 8 working days after payment is received.
5. Shipping Costs
Shipping costs are clearly shown at checkout before payment is completed.
Our shipping rates are:
Orders over €75: Free shipping
Orders below €75: €8 flat-rate shipping
There are no hidden delivery charges.
6. Free Shipping
Free shipping applies to orders over €75 delivered within Ireland.
The free shipping threshold is calculated on the order value before any delivery charge is applied.
7. Delivery Address
Customers are responsible for entering a complete and correct delivery address at checkout.
The delivery address must include:
- full name;
- street address;
- town or city;
- county;
- Eircode;
- phone number; and
- email address.
Orders with incomplete or incorrect delivery details are delayed until the correct details are provided.
8. Delivery Attempts
Courier delivery is made to the address provided at checkout.
If the courier cannot complete delivery, the courier follows its own delivery process. This process includes a further delivery attempt, collection instruction, depot collection, or return to sender.
If an order is returned to us because of an incorrect address, failed delivery, or failure to collect from the courier, we contact the customer to arrange the next step.
A new delivery charge is payable before redelivery where the original delivery failed because of incorrect customer details, missed delivery, or failure to collect.
9. Collection From Store
Where collection is available, orders are collected from:
International Systems and Equipment Limited
Unit 6
Hebron Industrial Estate
Kilkenny
R95 W8WH
Ireland
Customers must wait for confirmation that the order is ready for collection before visiting the shop.
10. Business Hours
Our business hours are:
Monday to Friday: 9:00am to 5:00pm
Saturday: Closed
Sunday: Closed
Orders and customer enquiries are processed during business hours.
11. Order Tracking
Tracking information is provided when it is available from the courier.
Customers can contact us for delivery updates using the details below:
Phone: 056 77 21125
Email: hello@lawn-mower.ie
12. Delayed Deliveries
If an order has not arrived within the expected delivery timeframe, customers should contact us with their order number.
We check the order status and provide a delivery update.
Contact details:
Phone: 056 77 21125
Email: hello@lawn-mower.ie
13. Damaged Parcels
Customers should inspect their order when it arrives.
If an item arrives damaged, customers must contact us as soon as possible with:
- order number;
- customer name;
- delivery address;
- description of the damage; and
- photographs of the damaged item and packaging.
We review the issue and arrange the correct resolution.
14. Missing Items
If an item is missing from an order, customers must contact us as soon as possible with the order number and details of the missing item.
We check the order and arrange the correct resolution.
15. Incorrect Items
If the wrong item is delivered, customers must contact us as soon as possible with the order number and details of the incorrect item received.
We arrange the correct resolution.
16. Returns and Restocking Fees
Returns are handled under our Returns Policy.
Customers have 14 days from receiving their order to request a return.
There is no restocking fee for returned items.
Return shipping costs are the customer’s responsibility unless the item is faulty, damaged, or incorrectly supplied.
17. Contact for Shipping Questions
For shipping, delivery, damaged parcel, missing item, or tracking questions, contact us:
International Systems and Equipment Limited
Unit 6
Hebron Industrial Estate
Kilkenny
R95 W8WH
Ireland
Phone: 056 77 21125
Email: hello@lawn-mower.ie
Last updated: 24 June 2026